How much does Monitor cost?
The price is set by the circuits and services monitored: how many voice circuits, how many sites with a data circuit, and what each one needs. 2N5 sends the proposal after a demo on your own numbers. There is no published list price and no self-service sign-up: it is a managed service, and onboarding is done by 2N5.
What is included?
| Included | How |
|---|---|
| Onboarding | 2N5 adds each circuit, proves it with a real call, and records the reference |
| Test calls | From 2N5’s platform, at the agreed pace, within a call limit |
| Measured voice quality | MOS-LQO for every call, against the expected recording |
| Alerts and escalation | By email and SMS, tier by tier, until someone takes ownership |
| Evidence | SIP code and Q.850 cause for every failure, ready for the carrier |
| SLA reports | Every month, with the 12-month figure, in English or Portuguese |
| Dashboard access | For your company’s managers, each in their own part |
What does the proposal depend on?
- How many voice circuits: SIP trunks, 0800, 0300, and 4004 numbers, branch extensions, and contact center queues.
- How many sites with a data circuit, if you also want to track the internet link.
- The test pace: how often each number is called, or at what times.
- Who gets alerts and who receives reports, and how your company is organized.
How do I buy?
- Book a demo: three questions, about a minute.
- 2N5 shows you Monitor with the numbers you chose and sends the proposal.
- You send the form with the circuits and contacts, and 2N5 handles onboarding.
Frequently asked questions
How much does it cost to monitor a SIP trunk or an 0800 number?
Pricing is per monitored circuit and service, and 2N5 prepares a proposal for your case after the demo. There is no published list price, because the number of circuits, the test pace, and the reports vary from company to company.
Is there a free trial?
There is the demo: 2N5 sets up Monitor with the numbers you choose and shows how it would handle a failure on them. Because it is a managed service, there is no self-service sign-up to try it on your own.
Is onboarding charged separately?
Onboarding is done by 2N5 and is part of the proposal. You send the form with the circuits and contacts; 2N5 adds, verifies, and configures everything.
Who signs the contract?
Your company, with 2N5 Tecnologia da Informação e Telecomunicações Ltda., CNPJ (Brazilian company registration) 26.593.241/0001-85. The usage rules are in the Terms of Use, and data processing is covered in the Privacy Policy.